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Frequently asked questions

  • 1
    How can I order the TermoPlaza system? What are the payment and delivery methods?

    You can place your order via Amazon.

  • 2
    How to install the heating panel correctly and in what location for efficient operation?

    For fast and even heating of the room, as well as economical operation, we recommend installing TermoPlaza panels in areas with the highest heat loss, such as under a window. Position the panel at a distance of 10-12 cm from the floor to maximize efficiency and ensure optimal heat distribution.

  • 3
    What are thermostats for and how do they differ? Do you have a range of heating panels with integrated thermostats.

    Thermostats are designed to maintain a consistent, comfortable temperature in the room, which helps the heating unit use electricity more efficiently. Our heating panels come with a built-in thermostat that allows you to regulate the front panel’s temperature and program the unit to operate at specific times and days of the week. This functionality helps you maximize your energy savings while ensuring optimal comfort.

  • 4
    What do I need to consider when selecting a TermoPlaza heating panel for my house?

    When selecting the appropriate TermoPlaza panel, it’s essential to consider the insulation class of the premises:

    • Well-Insulated Premises: For rooms with low heat loss, 35W of power is sufficient to heat 1 m².
    • Lower Insulation Class: For premises with moderate insulation, you may need 50-70W per 1 m².
    • Auxiliary Heating: If you’re using the panel as a supplementary heating source, 25W per 1 m² is adequate.

    This ensures you choose the right panel for efficient and effective heating tailored to your specific needs.

  • 5
    Are your products safe and have they undergone the required testing?

    TermoPlaza products have been rigorously tested by the EU notified body TÜV Nord Baltic and proudly carry the CE mark, signifying compliance with EU directives. This certification ensures that our devices are safe for use in both residential premises and public areas.

  • 6
    What heater is used in the panels, why is the warranty 2 years and the expected lifetime of the TermoPlaza heater 25 years?

    We use a German resistance heater manufactured from amorphous metal alloys. This guarantees the performance we declare and your safety. The declared service life of 25 years is based on research and calculations of the service life of the heater. The warranty of 24 months covers the entire heating panel.

  • 7
    The principle of conservation of energy indicates that the standard power requirement per 10m2 is 1.0 kW, how then can you declare 0.400 kW per 10m2?

    Of course, the principle of conservation of energy is indisputable, but with the technology we use, we can maximise the efficiency of converting each kilowatt of power into heat. Firstly, our panels are equipped with a low-power heater that uses conversion. Secondly, the heating panel heats in 2 ways: using infrared and convection. These 2 types of heating combined provide fast and even heating of the room. Thirdly, the panel has a large heat transfer surface. These three features result in heating up to 3 times more efficient than convector heaters, oil heaters or electric boilers.

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